Civil Discourse: Becoming a Better Conversation Partner

The coronavirus pandemic has changed the way we communicate in our families, our professions, and our communities. Although some of these changes are positive, including the benefits of technology, we struggle with effective communication because of diminishing in-person interactions. In a time of social, political, and economic conflict, engaging productively with one another can be difficult. This lecture will focus on improving civil discourse and strengthening our abilities to speak and listen with empathy in both public and private. Join us as we examine the tools, frameworks, and mindsets to establish common ground with those around us.
Apr 21, 2025

Top 10 Learning Moments

  1. If you think about it, the work environment is one of the very few places where you are actually often surrounded by people who have differing perspectives. — Bob Feldman
  2. This call for civil discourse is not new. We’ve been struggling to embrace the concepts and enact civil discourse in public and private settings. — Amanda McKendree
  3. Listening is undoubtedly complex. This is an ideal to strive for. Does it get easier? Absolutely. The more we become aware, the more we practice, the better we will be at listening and understanding, but also the more we will recognize our limits. — Lisbeth Lipari
  4. The freedom to listen to others, to truly listen, begins with the freedom to listen to ourselves. — Lisbeth Lipari
  5. The focus on listening as argument takes away our ability to comprehend what the other is actually saying to us. — Lisbeth Lipari
  6. Listening itself constitutes discourse as much as speaking. — Lisbeth Lipari
  7. For me, one of the the key points that emerged was the idea of being intentional, intentional about your listening habits and practices, and making a commitment to continuing to develop, learn more, and recognize the uncomfortable notion of it all. — Amanda McKendree
  8. Politeness is definitely valued, especially for women in our society and is something we should certainly strive for in certain circumstances. But I think there are moments in which we might want to violate those social norms. — Stacey Sowards
  9. There is an expectation for politeness in civil discourse in the workplace. — Stacey Sowards
  10. We engage in more meaningful conversations when we have connections with people. — Stacey Sowards

Interested in learning more?

This series is hosted by ThinkND, the University of Notre Dame’s online learning community that connects you with videos, podcasts, articles, courses, and other resources to inspire minds and spark conversations on everything from faith and politics to science, technology, and your career.

Listen to the Series

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Featured Speakers

Amanda G. McKendree, Associate Teaching Professor of Management and Arthur F. and Mary J. O’Neil Director of The Eugene D. Fanning Center for Business Communication, Department of Management & Organization, University of Notre Dame

Bob Feldman, Founder, The Dialogue Project
Kristin Hansen, Co-Founder, the Civic Health Project

Stacy Sharpe, Senior Vice President of Corporate Relations, Allstate

Dr. Lisbeth A. Lipari, Professor in the Department of Communication, Denison University

“If you think about it, the work environment is one of the very few places where you are actually often surrounded by people who have differing perspectives.”

— Bob Feldman

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