Improving Community Outcomes

Listen in to a conversation among researchers, practitioners, and community partners on how they engaged in deep learning from the unexpected results of a multi-year randomized controlled trial study on preventing homelessness.

Hosted by King County (Seattle, WA) & The Wilson Sheehan Lab for Economic Opportunities at Notre Dame, Evidence Matters is a series of virtual events designed to engage and inspire community partners, researchers, and policymakers as they work together tackling the biggest issues those in poverty face.

Featured Speakers:

  • Carrie Cihak, King County Evidence & Impact Officer
  • Kimberly Dodds, Homelessness Prevention Program Manager, King County
  • Vincent Quan, Co-Executive Director, J-PAL
  • David Phillips, Research Professor of Economics, Wilson Sheehan Lab for Economic Opportunities
  • Tanya Robertson, Program Coordinator, Youth and Family Homelessness Prevention Initiative

Partner with LEO

The Evidence Matters series is sponsored on ThinkND by the Wilson Sheehan Lab for Economic Opportunities (LEO). Poverty is stubborn and requires the utmost collaboration of thought and action to drive change. People of goodwill must bring their unique strengths and positions together to solve this problem. At LEO, we believe knowledge has to be combined with action. But poverty can’t be solved by just one person, or even one sector. That’s why we bring together innovative social service provider partners, top-tier academics, philanthropists, policymakers, and others to tackle poverty.

Change is possible. And with your action, we can get one step closer to reducing poverty in our country, together. 

Your job is to act. What will you do?

For more information, please visit LEO’s website.

What does it take to drive measurable, lasting change in a community? In this urgent and data-rich panel, social scientists and policymakers explored what works—and what doesn’t—in the fight to prevent homelessness and improve public outcomes. Hosted as part of LEO’s Evidence Matters series, the panel focused on King County’s Youth and Family Homelessness Prevention Initiative (YFHPI)—a bold attempt to move from emergency response to early intervention in the fight against homelessness.

Dr. David Phillips of LEO detailed the randomized controlled trial that evaluated the YFHPI, describing it as one of the strongest empirical cases to date for homelessness prevention. The results were striking: a 40% reduction in the likelihood that program participants entered homelessness, relative to the control group. This wasn’t an estimate or projection—it was a measured effect, born out of rigorous design and executed in real-world conditions.

But the session made clear: data alone is not enough. Carrie Cihak emphasized that public institutions must become “learning organizations”—agile, transparent, and deeply engaged with the people they serve. For her, evidence is a moral tool as much as a methodological one. Programs must not only work—they must work for the right reasons and in the right ways.

Kimberly Dodds and Tanya Robertson brought this commitment to life by grounding the conversation in the experience of families served. They described how flexible, low-barrier supports—often as simple as rental assistance or help navigating a school enrollment—can radically shift a family’s trajectory. These moments of upstream care are not just interventions, they argued, but acts of dignity and repair.

Vincent Quan of J-PAL placed this work in a broader national and international context. He noted that RCTs, while often difficult to implement, offer clarity in a field crowded by good intentions. The challenge, he said, is not simply to prove that something works—but to scale what works without losing the human relationships and localized wisdom that made it effective in the first place.

The conversation ended not with metrics, but with a call to imagination: What would it mean for our systems to be designed around prevention, rather than crisis? Around human flourishing, rather than institutional convenience? And what role does each sector—academic, nonprofit, public, and philanthropic—play in making that possible?

LEO’s Evidence Matters series makes one thing clear: poverty is not inevitable. But its solutions require courage, rigor, and above all, collaboration.


  1. Preventing, Not Reacting | [00:09:45 → 00:12:30]
    Traditional homeless services respond too late. King County’s prevention program flips the model—meeting families before they fall into crisis, not after.

  2. Power of Randomized Trials | [00:13:15 → 00:16:45]
    LEO’s rigorous RCTs proved the initiative’s success, demonstrating a 40% reduction in homelessness entries. Evidence changed the narrative—and the budget.

  3. Data with Dignity | [00:19:10 → 00:21:30]
    Quantitative rigor must go hand-in-hand with qualitative listening. Clients aren’t just data points—they’re co-creators in system redesign.

  4. Local Government as Lab | [00:22:30 → 00:24:10]
    King County sees itself as a “learning institution.” Iteration, risk-taking, and intellectual humility drive its public innovation work.

  5. Moving Beyond Charity | [00:29:00 → 00:31:30]
    Randomized evidence can challenge feel-good assumptions. Real impact demands uncomfortable truths and serious structural commitment.

Evidence in Action: “We found a 40% reduction in homelessness. That’s not a story—it’s a result.”
— David Phillips [00:14:00 → 00:14:15]

Grounded Governance: “We don’t just do programs—we ask if they’re working.”
— Carrie Cihak [00:23:00 → 00:23:15]

Upstream Thinking: “We intervene before a crisis. That’s how you change lives.”
— Kimberly Dodds [00:11:10 → 00:11:25]

Lived Experience Matters: “Data can’t tell us everything. People can.”
— Tanya Robertson [00:20:30 → 00:20:40]

Bold Research: “RCTs bring clarity. They also bring discomfort—but that’s where change starts.”
— Vincent Quan [00:30:15 → 00:30:30]

Let me know if you’d like a condensed version, visual format, or if we’re moving on to the next one!


Health and SocietyLaw and PoliticsPovertyUniversity of Notre DameWilson Sheehan Lab for Economic Opportunities

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